If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase.Īll returns to be posted/freighted back at the buyer's expense. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Should we discover signs of misuse and significant neglect, we reserve the right to decline a refund, exchange, credit or repair. the amount of use it could reasonably be expected to tolerate before the failure becomes noticeable.the length of time for which it is reasonable for the product to be used and.how you were likely to use the product.4X4OC will take the following into account prior to offering a replacement or refund: We understand that some products may fail over time due to their purpose/intended use or treatment.
Sequential taillight full#
Should we not be able to provide a free repair within 28 days, we will provide you with a full refund or replacement. For any major problems, you have the right to request either a refund or new replacement. Minor problems may be repairable, where we may offer a free repair instead of a replacement or refund. You are also responsible for covering the costs to send the product/s back to us. Please note that, shipping costs are not refundable for change of mind returns. Should you change your mind within a 14 day timeframe, we will provide you with a refund or store credit. decided you did not like the purchase or.In line with your consumer guarantee rights, repairs, replacements or refunds do not apply if you received what you asked for but simply: If you buy something that isn't right, you have consumer rights which you can find here. Upon purchase, you agree to this policy and understand that our policy does not go against your rights detailed under the Australian Consumer Law.īy purchasing a product from 4X4OC, your purchase of goods come with automatic guarantees that they will work and do what you asked for. Please take the time to read through our returns policy.
Sequential taillight professional#
Our aim is to provide a smooth and professional service at all times. Should you have any shipping related enquiries, please do not hesitate to get in contact with us. International orders may even arrive faster than the 10 days minimum depending on the current climate and demand. The time frame may include delays out of our control. Please note: timeframe estimates are from when the parcel is sent and only account for business days.Īll orders are processed and sent as soon as we can. The courier being used will be stated on the checkout page and when you receive your tracking details. This saves on double handling, reduces shipping time and overall reduces our carbon footprint. Some larger orders may be dispatched from the supplier directly where alternative shipping companies are used. We ship with various shipping providers to best suit the product ordered. If you haven't received your order by the ETA, please feel free to email so that we can do our best to follow up on your order with the courier company. We can assist where possible, however, once the item has been dispatched it is out of our control.
Any courier issues are to be followed up with the courier/freight company directly by you (customer). Please note that, once a tracking number has been issued, it is the customer's responsibility to keep up to date with tracking updates. All orders placed on 4X4OC will receive an email confirmation with a tracking number.
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